2 years ago

I was very dissatisfied with my customer experience this morning. I went in before school and work to get my coffee and some donuts for my sons, as I always do. I proceeded to pour my coffee and the pot made a quarter of the cup full. I told Jag, the lady at the front there was no coffee and I would return after dropping my son at school. When I returned, Jag came up to me and said, "that is the same amount you poured in the cup before." I said, "I'm sorry but I was not going to drink the bottom of a pot of coffee, they should have kept their coffee containers full for customers and she shouldn't treat me that way." She then proceeded to come near me and pushed her shoulder up against me. I told her please don't touch me. She said, "she didn't touch me. She was so rude. And all of this over a empty pot of coffee, that I had to turn around and waste my time. My mornings are very busy, and I come in to this store on a daily basis. I will never give them another penny of my money. She was the worst employee I have ever encountered. I cannot believe the way I was treated unjustly this morning.