3 years ago

I was pleased with the way the staff treated me and the quality of the product. The staff acted exactly as I would expect them to in this type of business. My order was filled a little ahead of the schedule--a nice surprise! Their pricing schedule is competitive and fair for what they're offering. This business tried hard to make it's location convenient, and succeeded for tJust had a cow butchered by this pack and what a scam. Us and a friend went in together and purchased a cow and had Litchfield Pack process it for us. The other person picked up all our meat and theirs on saturday, and that in itself was a nightmare. They couldn't even find where his meat was for a while. Then once he received it he had a feeling something was off. He did this same thing last year with a smaller cow and got just about the same amount of meat that he did this year. Only difference is this years cow was much heavier than last years. So when he got home we weighed all our meat out. The hang weight for our cow was 455, what we received was 252.59lbs. And the other guy only received 249lbs of meat, now granted we got beef sticks and those shrink and I understand that, but the other guy didn't. Your going to tell me there was over a 45% lose from the hang weight on both sides of beef. I call a major foul somewhere, but if that wasn't bad enough. When he picked up he asked for the tongue, liver, and bones and was told that was all thrown away. Why? Who authorized you to throw meat that was paid for away for starters. Second you're going to tell me that stuff that sells for $10-15/lb was just thrown away. I don't believe it for one minute and wholeheartedly believe it was either resold or kept. Because no one just throws away expensive cuts of meat. When I called them this morning they told me what I should have received weight wise. Which is still a higher number then what I got. But then he continued to tell me that everything was thrown away. When I asked who authorized them to throw it away he wouldn't answer. When I said "your going to tell me here was almost a 200lb loose on both sides of beef from the hang weight". He just kept saying that the other stuff was thrown away. Which I do not believe for one bit that on the whole hang weight of about 900+lbs. you threw away 400lbs of what they call "fats and scraps". After speaking to them today, and being told "I'll sue you" for telling him that there are several reviews online that say there's something not right going on there. And that I should have followed by gut feeling and requested a different processor. I was then told "i'll take you to court" because I said that I was going to take further actions against them if this was not resolved and the missing meat was not returned. Following that comment I got cussed at and hung up on. Which I found quite interesting if you did nothing wrong why become hostile and vulgar. Once we weighed it all we tried to call on saturday and they were closed (we live 3 hours away). So I went to our local butcher who also does the same thing. And was told that something is very off as well. Because in the 50+years they've been running their business they have never had or even seen a loose that high. I then called another butcher to get a third opinion and was told the exact same thing. Something's off there's never a almost 400lb loose from a hang weight on a cow. Either they for got to give you some stuff or something foul is going on. But 2 different butchers and processors confirmed our suspicions that something very wrong went down.he most part.